Health & Safety

Health and safety has always been top priority at Lanes. And a company-wide health and safety culture, which begins with the board of directors and reaches out to every level, at every depot and in every department, is a testament to that.

Leading by example

We don’t just talk about it. Lanes’ management believes actions speak louder than words. That’s why Conrad Ashby, the Framework Director for our Thames Water Wastewater Network Services contract, undertook NEBOSH training, and was awarded a General Certificate with distinction. The British Safety Council said it was unusual for senior company directors to seek an occupational health and safety qualification in this way, but we think it shows how committed we are.

Going the extra mile

To keep clients, staff and the public safe we regularly exceed mandatory standards. In fact, we’d say it’s one of the reasons for our success and standing in the industry. Thanks to our excellent health and safety record, the Lanes Group is welcomed as a partner and supplier by other contractors and by clients. A £200k investment in vehicle camera systems on 100 HGVs operating the Thames Water contract, for instance, is a perfect case in point. A real contributor to road safety, the cameras allow drivers to see potential blind spots whilst motion sensors alert them to the presence of cyclists or pedestrians.

Health and safety excellence


We were proud to be nominated for two Thames Water health and safety awards in 2016, thanks to the inspirational efforts of two managers. Board director Andy Brierley was shortlisted in the Health and Wellbeing category whilst Regional Manager Casey May, was a Young Person of the year finalist.

In 2015, Lanes Utilities won the Thames Water Health and Safety Innovation of the Year award for the second time in a row with a digital point of works risk assessment (e-PoWRA) designed to support a real step change in health and safety culture. The previous year, it was our Essential Standards workplace guide and training tool that won the day, with its popular cartoon style and icons designed to show best practice in all aspects of our business delivery.

We have also notched up our seventh consecutive Gold Award in the RoSPA Occupational Health and Safety Awards 2016.

In 2014, we won the Health and Safety Excellence accolade at the Construction News Specialist Awards for part of our Essential Standards initiative 'What Good Looks Like'. With a Construction News Health and Safety Excellence Award in 2013, we have collected five UKSTT trophies in three years — all of which involved detailed health and safety scrutiny.

Pass it on

Comprehensive training is vital in our responsibility to employees. That includes competence and skills, as well as health and safety knowledge, tools and procedures. So, when we couldn’t find suitable instruction for our drainage engineers, we devised our own course. Re-accredited by City & Guilds in 2016, and the only course of its kind in the UK, it was praised for setting high standards, for the rigour of its management controls, the quality of course materials and its feedback system.


Educating both our own teams and the general public is a huge part of our company objectives.  Helping people understand about their drains and how to keep them ‘tip top’, and in the best working order is critical.  Lanes is innovative in their approach to educating the general public with their own gang of characters who all campaign for cleaner drains.


Lanes for health and safety

We could go on, but you get the idea. You know that when you deal with the Lanes Group, you can be sure that the highest possible standard of health and safety is a given. If you would like to know more, please contact our health and safety team on 0800 526488.

The Latest Health & Safety News at Lanes

Lanes Group wins RoSPA Gold for sixth year in a row
Lanes Group has won a RoSPA Gold Award for occupational health and safety for the sixth year in a row. The achievement means Lanes Group, the leading drainage and maintenance specialist, retains its RoSPA Gold Medal. (read more)

Thames Water Health and Safety Awards 2014
Lanes Group has been shortlisted in four out of seven categories in the Thames Water Excellence in Health and Safety Awards. (read more)

Lanes safety expert Scott Tracey is a RoSPA Guardian Angel
Lanes Group health and safety manager Scott Tracey has won an inaugural RoSPA Guardian Angel Award after colleagues and clients praised him for his exceptional ability to inspire others to work safely. (read more)

Lanes Group health and safety award winners
Lanes Group has won two prestigious national awards in less than a week after the company developed an innovative picture-based guide that is transforming the way it sets workplace standards and trains staff. (read more

Lanes Group named as finalist in Construction News Specialist Awards
Lanes Group has been named as a finalist in the prestigious Construction News Specialist Awards 2014. (read more)

Hard-hitting safety expert advises rail workers to ‘take 5’
As part of the continuous initiative on improving safety behaviours, London Underground has called in one of the UK’s hardest-hitting health and safety experts to encourage their staff and contractors to ‘take 5’ to prevent accidents. (read more)

Lanes Group launches newsletters to Shout about Safety
Lanes Group has launched a comprehensive series of internal newsletters called Shout about Safety as part of its strategy to support a strong safety culture across the company.