Blocked Drain and Sewer Services


For sewer and drain unblocking, Lanes offers a complete 24-hour emergency service.

Our response teams are available 24-hours a day, 365-days a year, for domestic drainage and commercial properties. Specialist drainage engineers will attend quickly, unblock and clean the affected drain or sewer and won’t leave until you have a working drainage system.

We tackle everything from toilets, sinks and baths to any size of drain or sewer. As well as one-off visits, we provide drain clearing contracts for large or multiple site organisations, and planned maintenance programmes to help prevent drain blockages in the future.

Call Lanes’ 24-hour emergency drain service on 0800 526 488

Why choose Lanes?

When it comes to blocked drains, at Lanes we do it all.

  • domestic and commercial drain unblocking
  • 24-hour service
  • no call-out charge
  • nationwide cover from UK depot network
  • latest equipment and technology
  • drainage engineers trained via City & Guilds’ programme
  • accredited to all industry standards
  • award-winning health and safety

Through our UK depot network, we provide a local drain clearing service, day or night, wherever you are in the country.

All our depots work to the same high Lanes’ standards. Technicians are directly employed and trained by us, so you can be sure they know their business inside out. And, unlike some firms, we won’t charge a call-out fee. Drains are our business and we’re proud of offering a service that’s unrivalled in our industry.

Spotting a blocked drain

  • Smell: the easiest symptom to recognise
  • Sink drainage: water takes longer than usual to drain from your sink
  • Toilet drainage: water rises or almost overflows after flushing
  • Noises: gurgling sounds from the plughole

Keeping your drains clear

Acting as soon as you notice any of the signs may avoid the horror of a full sewage spill in your property. Taking extra care with what you put down the drains in the first place is the key to avoiding problems in the future.

Blockages are often caused by a build-up of silt, sewage and general debris. Sometimes it’s a result of household objects shoved down the loo. You wouldn’t believe the things we find — cutlery, children’s toys, toothbrushes, pets (yes really), money, jewellery — even a gun. Always remember that fat, oil and grease (FOG) and nappies, wipes and sanitary products should never be flushed.

Drain and sewers - who is responsible?

Responsibility for private sewers or lateral drains (the section which joins a property directly to the main) changed in October 2011, when the Government transferred ownership to the water and sewerage companies (WaSCs) (see DEFRA Consultation). Since then, individuals are no longer responsible for private sewers shared with another property owner or the part of the drain that lies outside the property boundary.

It’s confusing for householders. Unless you have a detailed knowledge of your underground drainage system, it can be difficult to identify exactly which is a sewer and which is a drain, who owns which bit — and, ultimately, who to call when there’s a blockage.

Talk to Lanes first. We’ll tell you whether the affected pipe is yours or belongs to your WaSC. That way you’ll know what to do next.

Contact Lanes

For emergency drain unblocking call 0800 526 488.

For more information about our services, call 0800 526 488, use our online enquiry form or find you nearest Lanes depot.