Awards News
Lanes Utilities has been shortlist for a New Civil Engineer TechFest Award after developing an app that monitors the happiness of its workforce. Every day, the Feeling App asks all field operatives how happy they feel, and offers support for colleagues who say they want to talk to someone about a problem they face. Lanes…
Health and safety professionals Paul McParland and Jane Horan enjoyed the sunshine – while taking care to protect themselves from harmful rays, of course – at a Buckingham Palace garden party. They were representing Lanes Group at the prestigious event, hosted by the Duke of York and his daughter Princess Eugenie, to celebrate the Centenary…
The Customer Solutions Centre, created by Lanes Group and Thames Water to work together to deliver excellent customer service for wastewater customers, has won a Water Industry Achievement Award. The Customer Solutions Centre (CSC) won the Partnership Initiative category of the national awards, which were presented last night (Tuesday 23 May 2017) at The Vox…
Lanes Group has been named as a finalist in two categories in the prestigious Construction News Awards 2017. The company has been shortlisted for the Specialist Contractor Award, while its utilities division has been shortlisted for the Health and Safety Excellence Award. Lanes Group, the UK’s largest independent drainage specialist, could point to rapid growth…
Lanes duo win service award after hospital visit Thames Water has given two Lanes Group wastewater engineers customer service awards after they used one of their rest breaks to visit an elderly customer in hospital. The 85-year-old customer lived in one of three semi-detached houses in Surbiton, South London, which had been having problems with…
Zoe Renshaw has won a prestigious national award for her selfless voluntary work by being a lion, a frog, an elf – and a whoopee cushion! In the last five years, the Lanes Group bid manager has spent many hours of her spare time helping a number of community groups, and is always willing to…
Close attention to detail and a determination to continuously improve have contributed to Lanes Group winning two customer service awards from global insurance provider AXA. The company has won the AXA Assistance national award for being the UK contractor with the lowest percentage of upheld complaints (all perils) in 2015-2016. It has also won the…
Lanes Group has been nominated for two Thames Water health and safety awards thanks to the inspirational efforts of two managers – including board director Andy Brierley who has led by example by transforming his own health. Andy has been shortlisted in the Health and Wellbeing category in the Thames Water Health and Safety Excellence…
