Thames Water News
Intrepid paddlers from Lanes Group plc have made a splash for WaterAid as Thames Water revived its annual raft race on the River Thames. There was no chance of any untoward risks when the participants took to the water in Reading because every one of them works for the Lanes Utilities health and safety team….
Drainage and wastewater specialist Lanes Group plc is rolling out one of the most sophisticated and capable fleets of drainage vehicles ever commissioned in the UK on behalf of Thames Water. The new van pack water jetting and CCTV survey vehicles benefit from new digital technologies and are designed to increase the number of first…
Water utility and drainage specialist Lanes Group plc has been challenged with setting a new UK record for planned sewer cleaning to protect millions of people and the environment against flooding. It has been tasked by Thames Water, the UK’s largest water company, with carrying out the planned cleaning of 2,000km of sewer pipe over…
A specialist wet well team from Lanes Group plc has supported pump engineers in repairing a sewer pumping station serving one of London’s largest shopping centre. They used their high volume vacuumation and jetting technology to clear debris from the pumping station at Westfield London in White City to allow the repair to be made….
After trying to catch a rat whilst out for a walk, Olive, a Bedlington terrier, chased a rodent into a waste outlet pipe. After not being able to retrieve Olive, the owner contacted Thames Water for some assistance. Engineers James Lewis and Jack Gale, who are most accustom to unblocking fatbergs, didn’t think they would…
Louise Paterson has spent a lot of her working life at the sharp end of delivering customer service. For 10 years, she worked in a police emergency call centre. Now, as head of operations in the customer solutions centre (CSC), the nerve centre of Thames Water’s wastewater maintenance operation, she is doing her best to…
Pictured at the Time to Talk cake stall are, from the left: Courtney McDonagh, Puja Sharma, HSQE Co-ordinator Romina Ejaz, and CCTV quality assurance co-ordinator Rosa Wilk, who is also a mental health first aider. It was time to talk and time to eat cake for Lanes colleagues working for Thames Water. Mental health first…
Drainage and water utilities specialist Lanes Group plc has grown its service capability with continued investment in a modern tanker fleet. In five years, the company has built a fleet of 60 tankers to support contracts with three water companies and a growing number of commercial customers. Roland Leslie, General Manager of the Lanes Tankering…
