Thames Water News
Shaun Ciccone has left behind a 30-year career as a restaurant, bar, and pub manager working across Europe to become a wastewater engineer for Lanes Utilities – and he could not be happier. The trained chef has taken his passion for giving great customer service into working as a drain blockage engineer for Lanes, on…
The Whitechapel fatberg has become a global news and social media sensation. As the wastewater network services maintenance partner for Thames Water, Lanes Utilities, part of Lanes Group plc, has been given the task of removing the congealed mass of fat, oil and sanitary products. However, even though the days of the fatberg – named…
The photos above show the Lanes Utilities team working on the monster fatberg found in Whitechapel, London. Dubbed “Fatty McFatberg” by the public beating “Fat the Ripper” in a poll taken on twitter by the public. A “monster” fatberg being removed by Lanes Utilities waste water engineers in partnership with Thames Water has become one…
Lanes Utilities Regional Managers Casey May, left, and Craig May, who have led the development project for the new water abstraction app. Lanes Utilities has developed an app that promises to revolutionise the way water abstraction is carried out by wastewater companies. The app pinpoints 130,000 abstraction points across the Thames Water region and key…
Lanes Utilities is deploying a new 12,000 PSI jet vac tanker to tackle the menace of cowboy builders who dispose of concrete by pouring it down sewers. The new JHL high-pressure unit has the power to blast concrete from the inside of a sewer, preventing the need for a costly and time-consuming excavation to replace…
Lanes Group Technical Director (right) with Steve Spencer, Head of Customer Field Services (Waste water) at Thames Water, and a van sporting the new livery. A smart new livery for Lanes Utilities vehicles reflects the growing strength of a successful partnership with Thames Water, says its director Andy Brierley. The new van and truck signage…
Lanes Utilities and Thames Water have acquired a 360° igloo projection theatre that will transform training by allowing teams to instantly see and hear what it is like to be inside a sewer. The igloo delivers wraparound sound and vision, so wastewater engineers can be immersed in any scenario, no matter how potentially hazardous, without…
A new Customer Solutions Centre, which defines a radical new way for Lanes Group and Thames Water to work together to enhance customer service, has been shortlisted for a Water Industry Achievement Award. The Customer Solutions Centre (CSC) is a finalist in the Partnership Initiative category of the national awards. The CSC, in Slough, Berkshire,…
