Training News

Utility careers in fast lane with Pathway to Success

04/10/2018

Water utility maintenance provider Lanes Group plc has created an innovative career and pay system designed to help retain and recruit skilled people and support operational excellence. Pathway to Success has been introduced across the company’s operational teams delivering wastewater network service (WNS) maintenance services for Thames Water. Lanes believes it is one of the…

Water jetting training boost for Lanes drainage engineers

15/03/2018

Lanes Group plc has introduced a rolling programme of accredited water jetting training to boost the operational skills and safety of its drainage operatives. It is delivering City & Guilds accredited courses developed by the Water Jetting Association (WJA) to train drainage operatives to a uniform and recognised standard. The in-house programme has been adapted…

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Lanes achieves magnificent 7 in complaint handling awards

29/11/2017

Lanes Group plc has been shortlisted in seven categories of the Complaint Handling Awards 2018, which recognise excellence across UK industry in resolving customer complaints. The drainage and utilities specialist is a finalist in every category it entered, and in more categories than any other organisation or business also in the running to win one…

Wellbeing week sparks demand for fun get-fit workouts

09/11/2017

A wellbeing week held by Lanes Utilities has sparked such great interest that daily fitness sessions are being organised for staff. Up to 60 people a day attended circuit training sessions during the Wellbeing Week held for colleagues working at the Customer Solutions Centre (CSC) in Slough, Berkshire. Healthy food workshops were also laid on…