New drainage services closer to home in East Anglia

Ready to roll – the new Lanes Swaffham team, from the left:  Ashley Manning, CCTV operator; Trevor Allum, Area Development Manager; Michelle Nichols, Administrator; Kristopher Doolan, Jetting and Vacuumation Engineer; Tom Grove, Regional Manager; Dean O’Leary, Blockage Engineer.

Lanes Group plc has opened a new depot in East Anglia, bringing its drainage services closer to the region’s main communities, including Norwich, King’s Lynn, Great Yarmouth, and Lowestoft.

The depot, at Swaffham, serves Norfolk and large parts of Suffolk, with a dedicated team of drainage engineers, led by regional manager Tom Grove.

The new operation delivers a wide range of drainage services, including drain blockage clearing, CCTV drainage surveys, jet vac tanker sewer cleaning, and drainage repair services, such as drain and sewer excavation, and pipe patch lining.

Tom Grove had been the operations manager at the Lanes St Neots depot in Cambridgeshire. He started as a jet vac tanker assistant at Lanes St Neots eight years ago, then became an area development manager at the London depot, in Rainham, Essex, before moving back to St Neots.

Lanes Group Development Director Richard Leigh said: “Opening the Swaffham depot reflects our determination to give our customers the most responsive and comprehensive drainage service we possibly can.

“The depot also improves the sustainability of our service by reducing journey times across East Anglia, which is appreciated by many business clients seeking to reduce the carbon footprint of their supply chain.

“Tom’s progression shows we want to give the people who join the Lanes family every opportunity to develop a very successful and fulfilling career. This is an exciting time to work for Lanes, in East Anglia and across the UK.”

The new Lanes service team is based in Turbine Way, Swaffham, where they work alongside colleagues from drainage services company UKDN Waterflow (LG) Ltd, which is part of Lanes Group.

Key locations within the depot’s drainage service area include Norwich, King’s Lynn, Great Yarmouth, Lowestoft, and Cromer.

Tom Grove said: “Customers have welcomed the new depot, because they value the capability that Lanes has as the UK’s largest independent drainage specialist, as well as our ability to provide a highly-responsive local service.

“East Anglia’s economy has developed a lot over recent years. Significant house building has developed local communities, and commercial sectors like food production, tourism, and energy generation have all grown rapidly. So, we expect to be kept very busy.

“We’re excited by the opportunities we have to deliver excellent drainage services for businesses and householders in East Anglia.”


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