News
A sewer rehabilitation team from Lanes Group has met challenging working timeframes to complete a project that has reduced sewer flooding risks in a Scottish city. The company was commissioned, by Scottish Water, to clean and line a combined sewer downstream of the Fisherman’s Car Park close to Inverness town centre, and right alongside the…
Lanes Group manager Chris Wilde has rescued two teenage girls who got into difficulty while swimming in big waves on the Welsh coast. He swam out to them and helped them to shore – at one moment fearing he and the girls would be drowned – at Tywyn beach in Mid-Wales. It happened just 10…
Michelle Casteel was all smiles after her customer service was put to the test and she passed – by finding a pizza restaurant. The Lanes Group planner was asked by a mystery caller if she could advise where to buy a pizza, and she immediately got onto Google and gave an answer. She didn’t know…
Zoe Renshaw has won a prestigious national award for her selfless voluntary work by being a lion, a frog, an elf – and a whoopee cushion! In the last five years, the Lanes Group bid manager has spent many hours of her spare time helping a number of community groups, and is always willing to…
Senior London Underground managers have praised Lanes Group drainage teams for helping to keep open dozens of the capital’s biggest tube stations during torrential thunderstorms. In a few hours, central London was inundated with 100mm of rain, the amount usually expected to fall in a whole month, causing major flash flooding. Over 12 hours,…
Annie Trafford is thriving as a drainage engineer working for Lanes Group because she loves the challenge of solving hidden drainage puzzles and making customers happy. She is one of the small but growing number of women who are being won over to working in the drainage and sewer maintenance industry, and thinks others should…
Middlesex County Cricket Club’s disability cricket programme, sponsored by Lanes Group plc, is celebrating a big milestone after its D40 hardball team was crowned Development League champions. The win has led to promotion to the D40 League South Division next season, where they will regularly face county teams with many of the top players in…
Lanes Group plc’s Utilities Division has moved into a new Customer Solutions Centre to work alongside Thames Water colleagues delivering ground-breaking wastewater maintenance services to 15 million customers. Five new regional customer solutions teams, made up of Lanes and Thames Water staff, are working in the centre, planning, scheduling and overseeing 1,000 drain and sewer…
