News
If there is one part of a new build project where it is often true to say, ‘Once it is done, there is no going back,’ it’s the drainage system. It’s one of the first elements of the construction programme, along with the foundations. Much of the work done subsequently sits on top of it,…
Charlotte Prom is a woman working in a traditionally male-dominated industry. But she says her biggest challenge has been being an American working in Britain. Speaking on International Women’s Day (March 8 2017), she said her experience show the cultural curve ball may come from surprising directions, but it can still be hit out of…
Lanes Utilities and Thames Water have acquired a 360° igloo projection theatre that will transform training by allowing teams to instantly see and hear what it is like to be inside a sewer. The igloo delivers wraparound sound and vision, so wastewater engineers can be immersed in any scenario, no matter how potentially hazardous, without…
A new Customer Solutions Centre, which defines a radical new way for Lanes Group and Thames Water to work together to enhance customer service, has been shortlisted for a Water Industry Achievement Award. The Customer Solutions Centre (CSC) is a finalist in the Partnership Initiative category of the national awards. The CSC, in Slough, Berkshire,…
Lanes Group Director Andy Brierley has won a national award that recognises people who have made an outstanding contribution to the water utility industry. He was presented with the Future Water Association People Award for 2016 at an annual award lunch held in Leamington Spa, Warwickshire, on Thursday 23 February. The award recognises individuals who…
Lanes Utilities Director Andy Brierley is convinced of the power of video to train his 1,200 staff – after a presentation given by 12-year-old Libertie Hansford. Libertie offered to come in to Lanes Utilities’ Customer Solutions Centre in Slough, Berkshire, to explain how You Tube could be used for online training courses. Andy was so…
Wastewater engineers from Lanes Group have completed their 1,000,000th drainage maintenance job for Thames Water. The company has totted up the total in little over four and a half years, as it has worked with Thames Water to keep its 68,000-mile network of drains and sewers across London and the Thames Valley flowing freely. The…
Every year, thousands of drains are blocked by fats and oils being poured down them. It’s a problem that plagues both homes and businesses, but it’s the restaurant and catering industry that falls victim most often. This is when companies like Lanes for Drains are called, and drainage engineers across the country spend time undoing…
