At Lanes for Drains’ we aim to deliver an impeccable level of customer service, 24 hours a day. But don’t just take our word for it; here is what some of our customers had to say about us:
– Miss. Alice
Your guys did a great job all day yesterday – many thanks indeed.
– Mr. Fisher (Rainham)
‘Genuinely Impressed with the Overall Service’
Very helpful, informative and friendly staff. I’m genuinely impressed with the overall service provided to clear my blocked drain.
– Mr. Barry (Southampton)
‘Visited within the Hour’
I thought I would provide some feedback following the attendance of one of your team to deal with a blocked sewer at my house today. Following my call to my insurance company your representative Mark called ahead to say he would be with me within the hour.
He turned up promptly, was extremely polite; explained everything that was going on and promptly sorted the problem out. No fuss, no bother and efficient; what more could you ask for what, let’s be frank, is not the nicest of tasks to go do?
So a huge thank you to your company; if Mark is the standard of your staff then you are getting it right. I will certainly be recommending you to others if they find themselves in the unfortunate position I found myself in today.
– Andy (Oxfordshire)
‘Issue resolved with a few hours’
I am emailing you to say how happy with the service I received from your company based in Kent this Saturday just gone. I phoned my home emergency insurance on Saturday after I had badly blocked drains.
Your company rang me within an hour and said that somebody would call me within the next few hours. I got another call an hour or so later to tell me the man would be with me for an hour or so. Sure enough he turned up an hour later and he cleared my drain expertly and cleaned them through. I was very happy with the response and the job the man did. He was very prompt and effecient in the job he did.
– Paul (Kent)