2017 News

Customer Solutions Centre wins national partnership award

26/05/2017

The Customer Solutions Centre, created by Lanes Group and Thames Water to work together to deliver excellent customer service for wastewater customers, has won a Water Industry Achievement Award. The Customer Solutions Centre (CSC) won the Partnership Initiative category of the national awards, which were presented last night (Tuesday 23 May 2017) at The Vox…

National Trust calls in Lanes to help keep feet dry

23/05/2017

The National Trust has called in Lanes drainage engineers to investigate drainage along one of the most popular walks in the North East of England to help keep its visitors’ feet dry. The Long Walk at Gibside, nine miles south east of Newcastle upon Tyne, attracts more than 250,000 visitors a year, to enjoy a…