News

Drainage engineers praised for emergency blockage support

29/03/2018

Drainage engineers from Lanes Group plc have been praised for their diligence in responding to a drain blockage at a hotel chain HQ that threatened to flood a kitchen. Kitchen staff at the Hilton Hotels international offices in Watford, Hertfordshire, had been experiencing drainage problems – so its site facilities management partner, Integral, called Lanes…

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Drainage maintenance boost for city’s highway system

05/01/2018

Lanes Group plc has completed a three-year programme of maintenance work to survey, clean, and repair strategic highway drainage pipes across Portsmouth. Teams from the drainage specialist’s Eastleigh depot worked with Colas to carry out surveys, desilting, and repairs along 20 kilometres of large-diameter highway drains. Colas, which manages highway infrastructure for Portsmouth City Council…

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Lanes achieves magnificent 7 in complaint handling awards

29/11/2017

Lanes Group plc has been shortlisted in seven categories of the Complaint Handling Awards 2018, which recognise excellence across UK industry in resolving customer complaints. The drainage and utilities specialist is a finalist in every category it entered, and in more categories than any other organisation or business also in the running to win one…

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