Drainage Problems

Lanes is the first port of call for thousands of businesses each year, and as soon as you see our work for yourself, you will see why.

As well as the drainage advice we provide in this section, we can also offer insight on ownership issues to determine whether sewer problems are your responsibility, or that of your utilities provider in accordance with 2011 private drain and sewer regulations. For further information, along with full details of all the local water and wastewater suppliers in England, Wales and Scotland, we recommend consulting Ofwat or Scottish Water as appropriate.


For concerns about severe weather, the Environment Agency’s website or Twitter feed are your best port of call, and DEFRA have particularly useful flooding data – though we do also offer flood alerts on our own Twitter feed, with regular retweets of pertinent information from all of the agencies listed here. The Met Office are a better source for standard five-day forecasts, however.

For more information, call us on 0800 526 488 or use our online enquiry form


How to Turn Off a Water Supply


Where is my Drain Blocked?


An Emergency Checklist for all things Drainage

view more

What is the best way to deal with Flooding?


How can I Identify Signs of a Blocked Drains


How you can Unblock a Drain Yourself?


How do I Unblock my Toilet?


How do I Unblock my Sink?






If you’d rather speak to someone right away, call our 24/7 team on 0800 526 488.

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With a nationwide network of depots, we are never far away when you need us the most. No location is too isolated, and each team at every depot is as experienced and knowledgeable as any other Lanes team.