Awards News

Lanes achieves magnificent 7 in complaint handling awards

29/11/2017

Lanes Group plc has been shortlisted in seven categories of the Complaint Handling Awards 2018, which recognise excellence across UK industry in resolving customer complaints. The drainage and utilities specialist is a finalist in every category it entered, and in more categories than any other organisation or business also in the running to win one…

csc-work-station-squ

Lanes wins Heart Safe Award for helping to protect lives

24/11/2017

Lanes Group plc has won a Heart Safe Award in recognition of its commitment to fund the provision of defibrillators in its workplaces and schools. The UK’s largest independent drainage specialist has won the Construction Company category in the national awards, organised for the 6th year by the Salford-based charity Hand on Heart. Under its…

UK Heart Safe Awards, Hilton Deansgate

Commitment to help save lives gains award recognition

31/07/2017

Lanes Group has been shortlisted for the UK Heart Safe Awards in recognition of its commitment to fund the installation of defibrillators in its workplaces and schools. The UK’s largest independent drainage specialist has been shortlisted in the construction company category of the annual awards, organised by the Hand on Heart charity, and now in…

valley-primary-school-first-aid-training-defib-squ

Lanes Utilities shortlisted for New Civil Engineer TechFest Award

19/06/2017

Lanes Utilities has been shortlist for a New Civil Engineer TechFest Award after developing an app that monitors the happiness of its workforce. Every day, the Feeling App asks all field operatives how happy they feel, and offers support for colleagues who say they want to talk to someone about a problem they face. Lanes…

nce_techfest_finalist

Customer Solutions Centre wins national partnership award

26/05/2017

The Customer Solutions Centre, created by Lanes Group and Thames Water to work together to deliver excellent customer service for wastewater customers, has won a Water Industry Achievement Award. The Customer Solutions Centre (CSC) won the Partnership Initiative category of the national awards, which were presented last night (Tuesday 23 May 2017) at The Vox…

Lanes and Thames at the WIA awards