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A decade of drainage services delivered by Lanes Group plc during the building of Manchester’s Metrolink tram service is approaching the end of the line. Drainage engineers based at the Lanes depot in Eccles, Greater Manchester, have been working on the new Trafford Park Line which is nearing completion. The company has provided drainage teams…
Drainage engineers from Lanes Group plc are supporting main contractors preparing for construction of the HS2 railway line into Birmingham. Teams from the drainage and utilities specialist’s Birmingham depot have been mapping and cleaning sewer assets along the high-speed rail route, the UK’s largest transport infrastructure project. They have been working for LM, a joint…
What would you expect to find in a sewer? It’s a question that most people won’t often think about too closely, but for companies like Lanes for Drains, it’s a day-to-day reality. Our job is to keep the UK’s drains and sewers clear, flowing and in good working order – and that means making sure…
The phrase ‘a woman working in a man’s world’ is fast becoming less and less relevant says Lanes area development manager Sian Wyn Jones, if her experience is anything to go by. To mark International Women’s Day, we’re showcasing the work of women who work at Lanes, the UK’s largest independent drainage specialist. Sian has…
Louise Paterson has spent a lot of her working life at the sharp end of delivering customer service. For 10 years, she worked in a police emergency call centre. Now, as head of operations in the customer solutions centre (CSC), the nerve centre of Thames Water’s wastewater maintenance operation, she is doing her best to…
You won’t be with Lanes Group plc’s new customer service manager for long before you hear the ‘F’ word. “We had a bit of a challenge with this service. It wasn’t doing quite what the customer needed. We saw there was a solution, so I’d say, let’s fix it!” Joann has been applying this enthusiasm…
Pictured at the Time to Talk cake stall are, from the left: Courtney McDonagh, Puja Sharma, HSQE Co-ordinator Romina Ejaz, and CCTV quality assurance co-ordinator Rosa Wilk, who is also a mental health first aider. It was time to talk and time to eat cake for Lanes colleagues working for Thames Water. Mental health first…
Drainage engineers at Lanes Group plc never tire of helping clients – especially if they get the chance to install the UK’s largest manhole. When the leading tyre service ATS Euromaster called to say it needed to replace a grill over a storm drain at one of its depots, Lanes quickly offered to help. The…
