Lanes Rail passes ISO 9001 and ISO 14001 audits with flying colours

Lanes Rail has passed its latest ISO quality and environmental audits with no non-conformities – the third year in the row it has achieved perfect audit outcomes.

The achievement confirms Lanes Rail, a division of Lanes Group plc, holds certification for both ISO 9001 for quality and ISO 14001 for environmental management.

Daniel Ward, Health, Safety, Quality and Environment Manager for Lanes Rail said: “Achieving certification for both standards with no non-conformities for three years is a great achievement.

“It reflects the standards set by all our colleagues and the willingness of Lanes Group to invest in equipment and working practices that allow us to continuously improve.

“The auditors from BSI do not just look at our management systems, they go out on site and see how they’re put into practice. So everything must be in place and working as it should to not get any non-conformities.”

Sustainable operations

The achievements also means Lanes Rail clients, including Transport for London and Network Rail, can be confident the ISO 9001 and ISO 14001 are not just met but fully underpin work carried out, Dan Ward added.

ISO 9001 defines good and effective quality standards, supported by a quality management system, across a range of parameters, including customer focus, risk management, and leadership.

ISO 14001 considers all aspects of an organisation’s work related to environment protection, waste management and sustainable operations, including efforts to reduce carbon emissions.

Lanes Rail is a leading provider of services to the rail industry. It manages major contracts for Transport for London, delivering drainage, structure maintenance and repair, vegetation control and lock management services.

Electric vans

It could point to significant investment in new vehicles which means all 66 vehicles in its fleet, with the exception of three vans, are Euro 6 compliant, the highest standard for reduced emissions and fuel efficiency.

The division has also invested in two electric vans which are used by plumbers to travel between London Underground stations to carry out repairs.

Lanes Rail also uses a highly-effective digital work management tool, called Teamleaf, which it has adapted to its own needs, to streamline workflows, improve customer service and make sustainable operational decisions.